returns

You may return all items purchased at Addicare Ltd within 15 days of the original delivery.  We will pay the return shipping costs if the product is defective or the return is a result of our error.  If the item is returned for any other reason you are responsible for the return shipping costs and may be charged a restocking fee.  No returned merchandise will be accepted without a Return Material Authorisation (RMA).  We will credit you in the same manner as your original payment within 10 days of receiving the returned item.

Ship authorised returns to the following address:
Addicare Ltd,
Unit 1 St Lukes Road,
Kirkby Stephen Business Park,
Kirkby Stephen,
Cumbria,
CA17 4HT

For questions regarding our return policy please contact us at info@addicare.co.uk or (01768) 372660.

Please notify Addicare Ltd within 10 days of purchase either by email/phone/post